Supervisor: Lead Dock Attendant / Maintenance & Marina Manager

Position Type: Seasonal (May–October), Full-Time & Part-Time Available

Pay Rate: Starting at $16/hr (based on experience)

Schedule: 8 AM – 8 PM, 7 days a week (flexibility required)

Job Summary:

Swan Bay Resort & Marina is home to 100+ slips, watercraft rentals, and an onsite boat launch. We are looking for Dock Attendants who bring enthusiasm, professionalism, and top-tier customer service to our waterfront experience. As a Dock Attendant, you will be the face of our marina, assisting guests with docking, rentals, and marina services while ensuring safety and cleanliness. This is a fast-paced, hands-on role that requires attention to detail, initiative, and a strong work ethic.

At Swan Bay, we operate by our core values:

✨Excellence Wins – We go the extra mile to create exceptional guest experiences.

🤝Together, We Thrive – Teamwork is key to a smooth-running marina.

💪Hustle with Heart – We work hard, take pride in what we do, and enjoy the waterfront lifestyle.

Key Responsibilities:

• Welcome and assist guests with docking, fueling, and boat rentals.

• Maintain a clean and organized marina, including docks, walkways, and rental equipment.

• Operate the reservation and point-of-sale system for rentals and purchases.

• Ensure rental boats meet safety and cleanliness standards before each use.

• Monitor fuel logs and uphold safety protocols for fueling operations.

• Perform daily dock walks, maintenance tasks, and assist with special events at the marina.

• Stay knowledgeable about marina policies, boat rental rates, and local waterways.

What We’re Looking For:

• A positive attitude and commitment to top-notch service.

• Strong communication skills and the ability to work independently and as part of a team.

• Ability to multi-task and adapt in a fast-paced, outdoor environment.

• Basic boating knowledge is a plus, but not required.

• Comfortable handling transactions and operating a register.

• Must be able to work weekends and holidays.

Physical Requirements:

• Ability to lift 30–35 lbs regularly and up to 80 lbs occasionally.

• Comfortable working outdoors in varying weather conditions (heat, rain, wind).

• Able to stand, walk, stoop, and kneel for extended periods.

Perks:

• Employee discount on marina and resort merchandise.

• A fun, outdoor work environment by the beautiful St. Lawrence River.

• Opportunity to gain valuable experience in boating, hospitality, and customer service.

If you’re ready to hustle with heart and be part of a thriving marina team, apply today!